We’re here to help you understand your Delta benefits.

Use this guide to understand and connect with all the benefits and resources available to Delta employees. Whether you’re enrolled in a medical plan or not, your Quantum Health Care Coordinators are here to help you get the most out of your benefits.

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Medical Coverage

Medical, HSA/FSA, and pharmacy information

Medical Coverage

Delta Medical Plans

Quantum Health

Quantum Health is a leading advocacy and healthcare navigation provider, not affiliated with UnitedHealthcare. Think of Quantum Health Care Coordinators as your personal team of nurses, benefits experts and claims specialists who will do whatever it takes to support your unique healthcare needs and help you get the most out of your Delta benefits.

Monday-Friday, 8:30 a.m. - 10 p.m. ET

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What can Quantum Health Care Coordinators do for you?

If you’re like most people, health questions can come up at any time in your day. And when they do, you want answers you can trust — and you want them fast.

Quantum Health can help you find answers to these questions and more:

  • Where can I go for care?
  • How do I find a new doctor?
  • How do I quit using tobacco?
  • How do I treat a minor injury?
  • How much will my surgery cost?
  • How do I begin a weight-loss plan?
  • How do I access mental health benefits?
  • What does this claim or Explanation of Benefits (EOB) mean?
  • What should I do if I was just diagnosed with prediabetes?
  • Who can I contact when I have a question about a medical bill?

Optum Bank®

For any questions regarding your Optum Bank account(s), please contact Quantum Health and Speak with a Care Coordinator.

Monday-Friday, 8:30 a.m. - 10 p.m. ET

Optum Bank®
Flexible Spending Accounts and Health Savings Accounts

For questions about FSA and HSA payroll deductions, call the My Delta Service Center (MDSC).

Pharmacy Benefits

CVS Caremark

CVS Caremark is our pharmacy benefits manager (PBM). You are not limited to CVS pharmacies when filling prescriptions. To verify if your medication is covered or review covered alternatives and costs, use the 2024 Drug Cost Estimator on MyDelta.Health or the MyQHealth App. You can also review by using the Price Your Prescription Drug Cost link in the Benefits Information Headquarters.

For questions about your prescription coverage, contact Quantum Health

Deltanet: Pharmacy Benefits
Rx Savings Solutions (RxSS)

Rx Savings Solutions (RxSS), combines technology, clinical knowledge and data-driven research to provide price transparency and guidance that can help you save. It starts with a review of your claims to find the best options for you. You receive automatic notifications via text, email or direct mail. If you approve the suggestion, Rx Savings Solutions will do all the work for you, like getting provider approvals or transferring your prescription to a new pharmacy.

TTY 800-877-8973

Monday – Friday, 8 a.m. - 9 p.m. ET

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PrudentRx, a pharmacy savings program, is available to help you save on specialty drugs. This program will reduce specialty drug copays to $0 out-of-pocket for participating mediations if you meet the required steps and are enrolled in the Copay Option.

Monday – Friday, 8 a.m. – 8 p.m. ET

COBRA Benefits

Conduent HR Services

Payments to:
Conduent HR Services LLC
P.O. Box 382119
Pittsburgh, PA 15251-8119

Correspondence and Questions to:
Delta Employee Service Center
P.O. Box 52045
Phoenix, AZ 85072

See what network preventive care is covered at 100% with no cost to you.

Additional Medical Plans

Kaiser Permanente of San Francisco
Health Plan Hawaii (HMSA)
Triple-S of Puerto Rico
Tricare Supplement Insurance Plan

Administered by the Association & Society Insurance Corporation (ASI).

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Medical Plan Programs and Services

Additional healthcare support and resources

Medical Plan Programs and Services

Call your Quantum Health Care Coordinators at (877) 912-1820, Monday-Friday, 8:30 a.m. - 10 p.m. ET, to learn more about any of these programs.

Expert Second Opinions


When you’re faced with a healthcare decision and not sure what treatment option is best, 2nd.MD can help. We connect you with board-certified, expert specialists from top medical institutions for a virtual second opinion via phone or video at the time and place that works for you. This service is at no additional cost to you and your family as part of your Delta medical coverage.

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How does it work?

It’s easy to get a second opinion. Here’s how:

  1. Create an account at 2nd.MD/delta
  2. Discuss your medical questions with a 2nd.MD specialized nurse who will handle all the details and paperwork
  3. Consult with a leading medical specialist – via video or phone – at a time that works for you
  4. You will receive a confidential comprehensive report that you can share with your family and physician

Surgical Centers of Excellence (COE)

Both Transcarent and UnitedHealthare COE surgical benefits include a travel and lodging benefit for you and a companion.


Although your insurance is not through UnitedHealthcare, you can still utilize UnitedHealthcare's COEs. They provide medical facilities that meet strict standards of quality and use integrated, personally relevant health guidance and services for the best possible health outcomes. UHC COEs are available for the following types of surgery:, cancer (surgery covered at no additional cost after meeting your deductible) and transplant.


Considering surgery? You deserve the best. That’s why Delta offers you access to Transcarent’s nationwide network of top-rated providers and pairs you with a Care Coordinator to manage the entire surgical process for you. With Transcarent, you pay $0 once you meet your deductible. Delta pays for the rest, so there’s no remaining coinsurance and out-of-pocket costs.

Transcarent is available for the following types of surgery: bariatric, cardiac, general surgery, musculoskeletal, neurological, spinal and women’s health


Cancer Support

Quantum Health

If you or a family member has been diagnosed with and are currently receiving active treatment for cancer, Quantum Health is here to support you and your covered dependents.

Monday-Friday, 8:30 a.m. - 10 p.m. ET

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Learn more

Receive 1-on-1 support from a nurse so you can feel empowered to make the best decisions for your health. From providing answers you can trust to helping you explore treatment options, an experienced nurse will offer caring support you can count on.

Quantum Health Nurse Care Coordinators can:

  • Help answer your questions
  • Support you with the emotional side of the condition
  • Provide support in making informed decisions about your care and where to receive it
  • Assist you in accessing a UnitedHealthcare Cancer Center of Excellence, if applicable

Diabetes Management


Onduo is a virtual care program that brings you tools, coaching and clinical support to help you take control of your diabetes. To determine whether Onduo is right for you, please contact Quantum Health to discuss your options for diabetes management.

Heart Condition Support

If you’re living with a heart condition, you don’t have to do it alone. Explore your support resources by calling Quantum Health.

Maternity Support

Whether this is your first or third child, it’s important you receive the care you need during and after your pregnancy.


Maven provides on-demand virtual care, clinically informed content, and a supportive community for planning, starting, and raising a family. If you or your partner are thinking about or in the process of starting a family through pregnancy or other alternatives to parenthood.


Fertility Support


Progyny is a leading fertility and family building benefits solution. Progyny provides Delta employees with a comprehensive fertility and family building benefit that supports all paths to parenthood, including adoption and surrogacy. The Progyny benefit includes the equitable Smart Cycle design, concierge member support, access to a premier network of fertility specialists, and an integrated pharmacy solution.


Tobacco Cessation Program

Quantum Health Tobacco Cessation Coaching

Delta cares about you and Is offering a chance at freedom from the high cost of tobacco, higher risk of disease, and paying more for healthcare.

Over a minimum of five weeks, your dedicated coach will:

  • Connect one-on-one during five coaching sessions
  • Understand your personal motivators for quitting
  • Create a customized plan to help you meet your goals
  • Guide you through the stages of quitting
  • Show you how to receive free medications and nicotine replacement, if appropriate for you, to Increase your chances of reducing or quitting

Sleep Health Program

Lack of sleep keeps you from feeling your best. Delta partners with SleepCharge to help you evaluate your sleep habits and learn about health conditions related to poor sleep. Explore the programs to see what is right for you.


Have trouble getting to sleep or staying asleep? Still tired even if you think you’re getting enough sleep? SleepCharge can help! Complete the Sleep Checkup and access the Sleep Life Learning Center. Those enrolled in a Delta Medical Plan can also receive virtual consultation, testing & diagnostics, and continuous virtual care for sleep disorders.

What does SleepCharge provide?
  • The Sleep Check Up* - complete the sleep check up to get your personalized sleep report
  • Access to the Sleep Life Learning Center* - explore the virtual, self-guided library of sleep education and guided bedtime mindfulness meditation
  • Evaluation & History** - opportunity to share details about medical history and sleep concerns
  • Virtual Consultation** - discuss your sleep concerns with a physician through a telemedicine appointment
  • Testing & Diagnostics** - complete any test needed for an accurate medical diagnosis
  • Continuous Virtual Care** - follow your personalized treatment plan with support at every step

* available to all employees.

**Employees, dependents, spouses, & Delta Subsidiary groups must be 18 years or older and enrolled in a Delta Medical Plan

Quantum Health

Your Nurse Care Coordinators can help you find the right program or medical care for your needs, including CPAP machines available through your health plan.

Monday-Friday, 8:30 a.m. - 10 p.m. ET

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Emotional Wellness

Counseling and other mental health resources

Emotional Wellness

When we experience issues that impact our ability to live and work well, the stress, if left unchecked, can have a significant impact on our health and relationships. The good news is, Delta’s Employee Assistance Program (EAP), and other mental health resources, are here to help.

Employee Assistance Program (EAP)

Delta's EAP provides you with free and convenient access to mental health professionals. You and your household members have access to twelve free counseling sessions per issue each year. Call Spring Health or visit the Emotional Wellness page on Deltanet to learn more.


All Delta employees and their household members have access to 12 free counseling sessions and 6 free coaching sessions per year through Spring Health 24 hours a day, 365 days a year, at 1-800-533-6939 or visit Spring Health.

In the US (Employee Based)

Outside the US

visit Spring Health or view the list of international phone numbers.

Delta Onsite Clinician Program

Delta Onsite Clinicians provide confidential support to managers, leaders, and individuals. Services offered include short-term, solution-focused support and connection to pertinent resources for individuals as well as manager/leader consultation. Services are only available to active Delta employees.

Delta Onsite Clinician Program

988 Suicide & Crisis Lifeline

The 988 Suicide & Crisis Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week in the United States.

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Physical Wellness

Rewards, health coaching and other wellness information

Physical Wellness

Wellness Benefits


Sharecare helps Delta people manage their health in one place. Sharecare is your one-stop-shop to see all Delta Wellness benefits, earn and track rewards, as well as participate in Wellness programs to help you live a healthier life. Your journey on Sharecare begins by taking the RealAge Test, a science-based assessment that shows the true age of your body based on your behaviors and any pre-existing conditions.

Delta Health Coaches

Delta Health Coaches are available for in-person and virtual appointments. Whether you're interested in how to pack a healthy lunch, grocery shop smarter, or lower your risk of chronic conditions, Delta Health Coaches have resources to help you meet your personal health goals.

What can Delta Health Coaches help with?
  • Weight management
  • Nutrition
  • Lifestyle and behavior change strategies
  • Menu ideas
  • Support in navigating Delta Wellness programs, services, & rewards
  • Accountability, encouragement, and support
Delta Health Coaches

Eat Right Now®

Eat Right Now is a program that incorporates mindfulness techniques to help you identify food triggers and change your relationship with food. There are more than 200 evidence based behavior change lessons, multichannel coaching, and a digital peer community to support you with whatever you need on your personal health journey. Eligible users can access Eat Right Now by signing in to your Sharecare account or registering for Sharecare at delta.sharecare.com. Navigate to the ‘Achieve’ section, select ‘Programs’ and then ‘Eat Right Now’.

Active&Fit Direct™ Program

Active&Fit Direct allows Delta employees and their family members to choose from a nationwide network of 12,000+ standard fitness centers for a monthly charge. Plus, you have the option to join 6,100+ premium exercise studios and get 20-70% discounts on most memberships. No long-term contracts or annual fees.

Active&Fit Direct


Improve your physical, emotional, and financial health with the Grokker app. Unlimited access to over 4,000 on-demand health and fitness videos. Schedule videos, track progress, participate in guided programs and engage with the virtual community to help achieve your personal wellness goals.

Download on our App Store Get it on Google Play
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Disability & Life Insurance

Information on leaves of absence and worker’s compensation

Disability & Life Insurance


Disability, Leave, and Worker’s Compensation

  • Family Medical Leave (FMLA)
  • Leaves of absence (ground/flight attendant)
  • Long-term disability (LTD)
  • Maternity/Parental leave
  • Military leave
  • Short-term disability (STD)
  • Worker’s Compensation

Sedgewick CMS
P.O. Box 14555
Lexington, KY 40512

Life Insurance

Basic and Optional Life Insurance


Group Accident Insurance

ACE Group/Administrative Concepts, Inc. (ACI)

Private Pilot’s Insurance

ACE Group/Administrative Concepts, Inc. (ACI)

Survivor Benefits

My Delta Service Center (MDSC)

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Financial Wellness and Retirement

401(k), savings and other financial planning resources

Financial Wellness and Retirement


Financial Wellness Program

Whether you are seeking financial assistance as you begin your financial journey or need guidance on saving for the future and retirement, Delta offers employees various financial benefits and resources as they navigate their financial journey.

Deltanet: Financial Wellness

Operation HOPE

What is Operation HOPE? Operation HOPE provides eligible domestic Delta employees (including those in Puerto Rico) with one-on-one financial coaching services at no cost.

What resources does Operation HOPE offer? Delta and Operation HOPE have partnered to provide full-time financial coaches exclusively available to support our employees in taking a non-judgmental look at your spending habits and listening to what matters most to support your overall financial health. Through free and unlimited coaching sessions, Operation HOPE can help you tackle issues like decreasing debt, improving credit scores, and creating a budget. They can even help with homeownership! Operation HOPE coaches will work closely and confidentially with you in a way that will empower you to take the next steps in your financial wellness journey.

Operation HOPE


Retirement and Financial Planning

What is Fidelity? Fidelity is Delta’s 401(k) provider and provides assistance with general financial planning, retirement planning, and other financial resources and tools.

What resources does Fidelity offer? Fidelity offers a variety of resources in the Fidelity NetBenefits portal. You can take a free Financial Wellness Checkup to give you a picture of your financial health so you can reach your goals down the road. Tools such as the Planning and Guidance Center and Learn Hub are also available in NetBenefits. You can schedule free one-on-one virtual financial consultations with a Fidelity Regional Consultant with personalized guidance to help you with your short- and long-term financial goals. To speak to a Fidelity Consultant, call 800-603-4015. Fidelity also offers virtual workshops so you can schedule a session convenient for you."

Get to know your plan:

  • Delta matches 100% of the first 6% of eligible Earnings you contribute to the Plan
  • In addition, Delta makes an automatic contribution to your account equal to 3% of your eligible Earnings — even if you elect not to contribute to the Plan
401(k) Savings Plans
Fidelity NetBenefits
Retail Brokerage Accounts or Fidelity Stock Plan Services
Financial Wellness Program

Fidelity is Delta’s 401(k) provider and provides assistance with general financial planning, retirement planning, and a variety of resources in the Fidelity NetBenefits portal.

You can schedule free one-on-one financial consultations with a Fidelity Regional Consultant for personalized guidance to help you with your short and long-term financial goals. To speak to a Fidelity Consultant, call 800-603-4015.

Edelman Financial Engines

What is Edelman Financial Engines? Edelman Financial Engines (EFE) offers advisory services for your 401(k) account investments to help take the work and worry out of investing and preparing for retirement. Knowing how much to save and how to invest for retirement can be confusing. That’s why Delta has partnered with Edelman Financial Engines to provide retirement advice for your Delta 401(k) Plan account, giving you access to support and guidance to help you stay focused on your goals through all the ups and downs of the financial markets.

What resources does Edelman Financial Engines offer? Edelman Financial Engines offers a wide variety of resources to help Delta Employees plan and prepare for their futures. From free online advice (Do-it-yourself) planning tools to Professional Management (Let EFE manage for you), EFE is here for you! EFE also offers an education center for articles and resources on numerous financial wellness topics. You can access the education center here. Additionally, advisors are available to help answer questions without enrollment in a service by calling (800) 601-5957 between 9 a.m. - 9 p.m. ET, Monday through Friday.

Delta’s Emergency Savings Program

In partnership with Operation HOPE and Fidelity, Delta’s Emergency Savings Program was created in 2023 to help strengthen the financial positioning of Delta people. The program is rooted in financial education, with both self-guided learning modules as well as a one-on-one coaching session to help employees build new and healthy savings habits. Eligible employees can earn a one-time incentive of up to $1,000 from Delta by completing the Emergency Savings Program. More details are available on the Emergency Savings Program page on DeltaNet.

Additional Support

For all other questions, please submit a ticket to Delta AskHR or post on the Financial Wellness SkyHub page.

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Overview of employee compensation programs


Our employees go the extra mile to deliver welcoming, elevated, and caring customer service. In turn, Delta makes meaningful investments in them. It is our firm belief that when Delta is successful in achieving operational and service goals, every employee shares in the company's success. That’s why Delta is committed to industry leading pay for industry leading performance.

Competitive base pay is one piece of a larger pie that includes things(perks) like profit sharing, shared rewards, comprehensive employee benefits, travel privileges and great opportunities for career growth and development.

View the My Money page on Deltanet to learn more, including pay scales and other airline comparisons:

My Money

We deliver on our promise of industry leading pay for industry leading performance through key programs like profit sharing and shared rewards.

To learn more about the elements of our compensation programs, click on the links below.

Base pay

Shared Rewards

The Shared Rewards program is based on sharing our success when Delta people work together to achieve a common set of corporate goals. Each month you can boost your pay with up to $100 in Shared Rewards. Review the Shared Rewards page on Deltanet to review updates and track goals.

Shared rewards

Profit Sharing

The most direct way we share our success with all of you that are responsible for it – our incredible employees worldwide - is through our Profit Sharing Plan. Profit sharing is paid on February 14, Employee Appreciation Day.

To learn more about our profit sharing plan, click the link below to visit our Profit Sharing Page on Deltanet.

Profit Sharing

Investing In You

Our people are the true Delta Difference and our company's greatest asset, which is why we continually invest in you. Learn how Delta supports your climb at every step of the way. This page highlights of the many ways Delta invests in you. Browse our digital book or watch the video to learn more.

Investing In You (sharepoint.com)
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Additional Benefits

Delta Perks discounts, backup care and other helpful services

Additional Benefits

Delta Perks

Employees and contractors have access to discounts on a wide range of products and services. Through Delta Perks, employees can also purchase voluntary insurance plans through payroll deduction — including, auto and home, pet care, identity theft protection and more.

Monday – Friday, 8 a.m. - 7 p.m. ET

Commuter Benefits

The WageWorks Commuter Benefits Program lets you pay your eligible commuting expenses (transit, parking, or vanpools) through automatic, pre-tax payroll deductions.



School closures. Sick nannies. Pets or aging parents who need help – life happens and sometimes you need backup care. U.S. employees are eligible for backup care, when scheduled to work, through the largest online platform of caregiving providers. Visit the Family Care Programs page on Deltanet for more information.

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Employee Pass Travel, Fly Delta and TSA information


Employee Pass Travel


Monday through Friday,
8 a.m. – 5 p.m. ET (excluding holidays)


Fly Delta

Real-time flight information, including gates, departure times and amenities.

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Check security checkpoint status.

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My Delta Service Center

Payroll and employment verification contact information

My Delta Service Center

My Delta Service Center (MDSC)

Seven days a week from 8:30 a.m. - 7 p.m. ET (excluding holidays)


Conduent HR Services LLC
P.O. Box 382119
Pittsburgh, PA 15251-8119

Payroll Email

Employment Verification

Thomas and Company
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On Campus

Employee services available at Delta offices

On Campus

Edible Campus

Learn more information on the on-site organic gardens at the Delta General Offices and tips to start your own.

Edible Campus


The Emory Clinic at Delta

General Office
Monday through Friday,
8 a.m. - 5:30 p.m. ET


Wednesday & Thursday,
8 a.m - 5 p.m. ET

7 a.m - 4 p.m. ET

Mother’s Rooms

Learn more about the location of Mother’s Rooms around campus, the equipment provided in each, and how to request access.

Walmart Pharmacy and Store – General Office

Hours of operation: Monday-Friday, 8 a.m. - 5 p.m.

Wellbeing Hub

Learn more about the Wellbeing Hub and how to sign up for free membership to include unlimited gym access, fitness classes, health coaching, and more.

Food Services on Campus

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